Talk to a person at tamPrime
Email, call, text or walk in — every message is answered by someone who works in our Iselin, NJ store, not a call center.
Send us a message
Pick a topic so it lands with the right person. Order number optional but helpful.
Quick answers
How fast do you reply?
Within one business day, usually within a couple of hours during store hours. Phone and text are fastest for anything urgent.
Where is my order?
Open Track an order, enter your email and the one-time code we send, and you'll see every order with its tracking number or pickup status. No password needed.
How do returns work?
You have 30 days. Bring the item to the store at 1190 Green St, Iselin NJ 08830 — no box or label needed — or message us with the order number for a prepaid return label. Refunds go back to the original payment method or gift card.
Can I pick up at the store?
Yes, free. Choose Pick up in store at checkout; we email you when it's ready, usually within the hour during store hours.
Do you price match or offer bulk pricing?
Ask us — send the product and quantity through the form. Wholesale buyers and resellers can also apply on Sell on tamPrime.
I need help setting something up.
Bring it to the store and we'll set it up with you, or message us with the product name and what's happening. tamACX products also have guides at tamACX.us.